Importance of Translation Quality Standards?

Our translation industry is growing daily, and according to statistical data, it is expected to reach USD 96.21 billion by the end of 2032. And with a compound annual growth rate of 5.94%. So, it has also become essential to maintain translation quality standards to ensure consistency, accuracy, and reliability in multilingual communication.

These quality assurance standards provide us with a clear framework for assessing translation quality. Helping businesses avoid costly mistakes, brand misinterpretations, and potential legal issues that can be caused by mistranslations.

The International Organization for Standardization (ISO) recognizes standards like ISO 17100. And by adhering to these standards, businesses can maintain linguistic precision, cultural appropriateness, and technical accuracy across different markets.

Moreover, once you implement these translation quality standards in your translation projects, it fosters trust with international clients. Further enhancing customer satisfaction and overall brand reputation.

Types of Translation Quality Standards

There are several types of translation quality standards, each one of them designed to ensure accuracy and consistency during different aspects of the translation process. We have listed some of the types of translation quality standards below:

1. ISO 17100: Translation Services Requirements

It is one of the most widely recognized standards for translation service requirements. It specifies the qualifications of professional translators, project managers, and editors, thus ensuring that each translation project is handled by skilled professionals.

This quality standard also outlines processes for managing translation projects from initial client consultation to final delivery of the project.

2. ISO 18587: Post-Editing of Machine Translation

This translation quality standard focuses particularly on post-editing services for machine translation. This quality assurance standard sets guidelines for human post-editors to refine machine translation output and bring it to an acceptable quality level for publication.

This type of quality standard addresses the competence of post-editors and the quality control steps necessary to achieve satisfactory results.

3. ASTM F2575-14: Standard Guide for Quality Assurance in Translation

This quality standard was developed by the American Society for Testing and Materials; it provides a guideline for defining, achieving, and evaluating translation quality.

This translation quality standard covers the roles and responsibilities of both the client and translation provider. Thus ensuring clear communication about the project expectations and quality objectives.

Translation Quality Assurance Processes

The process for translation quality assurance is critical for ensuring that your translated content meets the expected level of accuracy, consistency, and cultural appropriateness. Listed below are the detailed steps for the translation quality assurance processes.

1. Project Preparation and Client Briefing

It is of utmost importance to gather all the necessary information from your client. And that includes the core purpose of the translation, the target audience, and what industry-specific terminology there is.

These essential details are crucial and need to be presented before the actual translation begins. The professional translator also needs access to any reference material, glossaries, and style guides to ensure accuracy and consistency.

2. Translation Memory (TM) and Terminology Management

During the translation process, the translation memory and terminology management turn out to be crucial parts of the translation process. It is a database that stores previously translated content for reuse purposes.

The consistent use of translation memory and terminology management tools ensures uniformity across all the translations and improves quality by minimizing errors.

3. Translation and Self-Editing

Once the initial translation is complete, the professional translator must review their work. This is called the self-editing process, which involves checking for typographical errors, grammatical mistakes, and adherence to the terminology and style guides.

This is also considered the first layer of quality assurance, which ensures that any obvious issues are corrected before the review stage.

4. Linguistic and Functional Quality Assurance

Now comes the next step, where the translated content is tested for both linguistic quality and functional aspects, like how well the translation performs in its intended medium.

Moreover, this linguistic validation and functional quality assurance is particularly important for software, multimedia, and software localization projects where the translated work must align with functional usability.

5. Client Review and Feedback

There are some cases where the client requests to review the translated content themselves, especially if the client has in-house language experts. As we all know, client feedback is invaluable, as it ensures that the translation aligns with their brand voice and specific preferences.

So, incorporating this feedback helps improve future translations and also fosters long-term client satisfaction.

6. Continuous Improvement

As it is quite evident, translation quality assurance is not a one-time process but a continuous improvement. We all know that there is always some room for improvement, and one should always be open to further improvements in a translation project.

Collecting all the data on errors, client feedback, and project performance helps translation service providers refine their quality assurance process and implement best practices for future projects.

Tools and Technologies for Maintaining Translation Quality

Several tools and technologies are available for maintaining translation quality. Some of the best tools and technologies are listed below:

1. Computer-Assisted Translation (CAT) Tools

Computer-assisted translation tools are crucial for improving both translation speed and quality. These CAT tools provide professional translators with a range of features to enhance consistency, accuracy, and efficiency.

Some of the popular CAT tools include SDL Trados, MemoQ, and many more which are widely used for managing large translation projects to ensure consistency and boost productivity.

2. Terminology Management Systems

With the help of a terminology management system, your translations can be consistent enough for specific terms across different projects. This terminology management system is particularly helpful for specialized fields like medicine, legal, or technical translations.

Some of the most common tools for terminology management are Multi-Term, Term Star, and many more that ensure adhesion to terminology standards.

3. Automated Quality Assurance (QA) Tools

Automated quality assurance tools also play a vital role in ensuring the quality of translations by detecting errors that could be overlooked during the manual review process. These automated QA tools check for issues like inconsistent translations, punctuation errors, and formatting problems.

How to Choose the Right Translation Provider Based on Quality Standards

When choosing the right translation provider, it is essential to look out for the best in every field possible. The translation provider should be chosen that aligns with your quality expectations. Listed below are some key factors to consider when choosing the right translation provider.

1. Verify Industry Certifications

Check for certifications issued under the name of the translation provider. For instance, if they have ISO 17100 certification, that means they follow a recognized standard for translation services that include the qualifications of professional translators, project managers, and quality assurance processes.

2. Assess Experience and Specialization

Make sure to consider the translation provider’s experience in your industry and their ability to handle specialized terminology or content types. So, choose a translation provider with experience in your specific sector, whether it is medical, legal, technical, or creative. Translation providers who specialize in your specific industry are far better equipped to handle terminology and nuanced language requirements.

3. Quality Assurance Processes

A professional translation provider must have a robust quality assurance process that ensures that the translations are accurate, consistent, and error-free. For this, make sure that the translation provider’s workflow includes a second review by a qualified linguist to cross-check the translation against the source text. Also make sure that they have a dedicated proofreader who ensures fluency, style, and coherence in the final text.

4. Review Case Studies and Client References

Before you make your final decision to select the translation provider, it is always advised to ask for case studies and client references to gain insight into the translation provider’s track record. For this, you can request case studies relevant to your industry that highlight how the translation service provider handled similar projects, the challenges they overcame, and the quality outcomes.

Choose a translation provider that adheres to the highest industry standards and guarantees accuracy, consistency, and cultural relevance. Don’t leave your brand’s message to chance—partner with experts who prioritize quality at every step.

Contact us today to discuss how we can help you meet your translation goals and ensure your content resonates across borders!